1. Billing & Cancellations
All paid subscriptions on property-in-bio.com are processed securely by Paddle, our Merchant of Record.
Subscriptions renew automatically at the start of each billing period. You may cancel your subscription at any time through your dashboard settings. Upon cancellation, your subscription will remain active with full access until the end of your current billing period, after which it will downgrade to the free plan.
2. 7-Day Money-Back Guarantee
If you subscribe to Pro or Pro Plus for the first time, you may request a full refund within 7 days of your initial charge — no questions asked.
The 7-day window begins on the exact date of your first paid transaction. Approved refunds will be credited back to your original payment method via Paddle within 5 to 10 business days.
3. Non-Refundable Items
We do not offer refunds or credits in the following circumstances:
- ▸Charges outside the 7-day initial subscriber guarantee window.
- ▸Partial billing periods, upgrades, downgrades, or months unused with an active account.
- ▸Accounts suspended or terminated due to violations of our Terms of Service.
4. How to Request a Refund
To request a refund under our 7-day guarantee, simply send an email to:
Email: property.in.bio@gmail.com
Please include your account email and Paddle invoice/transaction ID.
Our billing support team will review and process your request within 2 business days.